Headed to FICO World 2018? We are. Scheduled for April 16-19 in Miami Beach, the event is the leading international conference on advanced analytics and decision technology. From artificial intelligence (AI), machine learning and analytic innovation to customer acquisition, growth and retention and collections and recovery, to decision management, scoring strategies, and Cybersecurity, FICO World 2018 is the place to be.
As long as debtors have been late with payments, collections activities have largely followed the same basic script: Ask nicely, ask forcefully, demand, threaten, charge-off. Most creditors rely on outbound calling strategies to do the heavy lifting and simply view their letter strategy as a compliance tool.