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  • Opportunities for your Business Despite New Rules from Consumer Financial Protection Bureau

    If you’re in the industry, you may be concerned about the implications of the Consumer Financial Protection Bureau’s (CFPB) two new rules issued under the Fair Debt Collection Practices Act, effective Nov. 30, 2021. The first rule focuses on debt collection communications and unfair practices relating to consumer debt.  The second rule focuses on disclosures debt collectors must provideDetail

  • Fintech Channel Expansion and Diversification

    Fintech Channel expansion and diversification are critical to any organization to ensure success and viability are not overly dependent on a single marketing channel, i.e., only TV spots or only print ads. Many financial technology companies (fintechs) start their business online and choose to focus on digital channels. And to further complicate matters, choose toDetail

  • Maximizing Your Data Analytics

    Creative Solutions was a proud sponsor of this year’s LEND360 conference in Dallas, TX held on October 4th thru October 6th.  LEND360 is an annual summit for online lending leaders that explores fintech industry trends and new technologies impacting consumer lenders, small business lenders, service partners, investors, bank representatives, and more.  In addition to sponsorship,Detail

  • How to Create a Positive Customer Experience in Collections

    Our marketing transformation process uses sophisticated data analytics and strategic creative to create a positive customer experience.

  • Attribution: Deterministic vs. Last-Click Measurement

    Attribution modeling is a framework for analyzing which touchpoints, or marketing channels, receive credit for a conversion, for example, changing a browsing customer into a buyer. Each attribution model distributes the value of a conversion differently. Many marketers rely on flawed, outdated attribution models, one of which is the the most relied-upon last-click, most likely because it’s easy to understandDetail

  • Drop in Federal Funds Rate Boosts Student Loan Consolidation. And Why It’s Important.

    As the economy struggles to make a comeback, the suspension of federal student loan payments and interest, which have been in effect since last March, have again been extended––through September 30, 2021. Not all student loans are created equal however. Many federal relief programs only apply to the Direct Loan program, not the Federal FamilyDetail

  • Does Dark Mode Matter for eMail Marketing?

    Are you designing for dark mode? Dark mode is an increasingly popular option for consumers looking to customize their content consumption experience. People believe it improves legibility, reduces eye strain, lessens eye fatigue and mitigates exposure to melatonin-suppressing blue light. So, from a customer experience (CX)—yes! That means marketers need to make a strategy adjustmentDetail

  • 5 Financial Lessons You Can Learn From COVID-19 Impacts and How to Better Serve Your Customer

    Unfortunately, 2020 is a year most people would like to forget, with COVID-19 wreaking havoc on global health and the economy. However, there are numerous financial lessons that netted out.  Zeta Global, a strategic alliance partner of Creative Solutions International, recently surveyed U.S. consumers to determine the top 5: 53% indicated the importance of savingsDetail

  • Influencer Marketing

    Influencer marketing has been around long before the term became popular. In the past, it was about celebrity endorsements and targeting opinion leaders. The difference now is an advertiser has more choices for aligning their products or services to an opinion leader than ever before. As a result, an eMarketer survey suggested that 84% ofDetail

  • Leveraging digital cloud data to inform collections strategy

    For decades, financial services companies and other creditors have been leveraging third-party data sources to help inform risk and segmentation strategies. Traditional third-party data sources such as credit bureau, demographic, psychographic and purchase history have been very effective from new account acquisition to portfolio management and collections. These traditional data sources would be considered ‘dataDetail

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